Shortpump Threading FAQs

Do you offer bridal makeup?

Yes! We offer full body bridal waxing services for brides, couples, or individuals to help you prepare for your special day. Our services include professional full-body waxing to ensure smooth, flawless skin before your wedding or special event. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

Price of full face threading?

We don’t have a standard pricing menu because our services are personalized. Each individual’s needs are unique, and the service is performed accordingly. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

Do you accommodate same-day bookings?

We do accommodate same-day bookings, subject to availability. Please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

What type of thread is used for threading services?

At Short Pump Threading, our technicians use high-quality cotton threading thread, which is commonly preferred for facial threading because it is gentle on the skin, hygienic, and provides precise hair removal. If you have any other questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

Do you offer organic facial treatments?

We offer natural organic wax, sugaring wax, and threading services. We are one of the pioneers in providing zero-chemical hair removal services in Richmond, VA. Please contact us at 804-512-2835 if you have any questions. Please note: We do not offer facial treatments.

What skin products do you use after threading?

After threading, we apply gentle, skin-soothing products such as natural aloe vera or calming gel to help reduce redness and soothe the skin. We focus on using minimal, skin-friendly products to keep the treatment as natural and comfortable as possible. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

How long does a full face threading session take?

A full face threading session typically takes about 15–25 minutes, depending on individual hair growth and specific needs. Our services are personalized, so the time may vary to ensure the best results for each client. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you provide skin consultation before facial treatments?

We do not offer facial treatments. However, we can provide a patch test if needed to ensure the service is suitable for your skin. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the earliest appointment available tomorrow at Shortpump Threading?

For any appointment-related inquiries, including the earliest availability, please call or WhatsApp us at 804-512-2835. Our team will be happy to assist you with scheduling.

Can I choose a specific technician when booking?

Our salon is run by a solopreneur, Ms. Mariam Ladhani, so all services are personally performed by her. This means you don’t have to worry about choosing between technicians or being assigned a less experienced one. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What happens if I arrive late for my appointment?

If you arrive late for your appointment, we will do our best to accommodate you. However, depending on the schedule and availability, the service time may need to be adjusted or the appointment may need to be rescheduled. If you expect to be late, please call or WhatsApp us at 804-512-2835 so we can assist you accordingly.

What are the opening and closing hours today?

Our typical hours are Monday–Friday: 10 AM – 8 PM, Saturday: 9 AM – 7 PM, and Sunday by appointment only. For today’s availability or to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Is the Shortpump Threading salon open on holidays?

Our typical hours are Monday–Friday: 10 AM – 8 PM, Saturday: 9 AM – 7 PM, and Sunday by appointment only. For inquiries on holidays, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Is parking available near the salon?

Yes, parking is available near our salon. We are located at 4300 Pouncey Tract Rd, Suite H-16, Glen Allen, VA, inside the Sola Salons building, where free parking is available for visitors. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

How many staff members work at this location?

Our salon is run by a solopreneur, Ms. Mariam Ladhani, so all services are personally performed by her. This means you don’t have to worry about choosing between technicians or being assigned a less experienced one. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you offer discounts for students?

We do not currently offer a standard student discount. However, if you come as a group, we may be able to check and offer something. We also occasionally provide special offers during our wax workshops. For more details, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you charge extra tax on threading services?

Threading services are personal services, and in Virginia these types of services are generally not subject to sales tax. So typically no additional tax is charged on threading services. However, if retail products are purchased separately, those items may be taxable. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Which products do you use for post-threading skin care?

We use skin-friendly products like aloe vera or calming gel to soothe and reduce redness after threading. These products are minimal and chosen for their gentle properties, ensuring comfort and healing for the skin. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Can the chatbot check my previous appointment history?

No, the chatbot cannot check or access previous appointment history. For any appointment-related questions, please call or WhatsApp us at 804-512-2835, and we’ll be happy to assist you.

What is the refund policy if I am not satisfied with a service?

All services are non-refundable. However, if you have any concerns about your service, please let us know and we will do our best to assist you. For any questions, please call or WhatsApp us at 804-512-2835. We’re happy to help.

Which technician is available right now for a walk-in service?

Our salon is run by a solopreneur, Ms. Mariam Ladhani, so all services are personally performed by her. If you're interested in walk-in services, please call or WhatsApp us at 804-512-2835 to check availability.

Do your technicians receive certification for threading services?

Yes, all services are performed by Ms. Mariam Ladhani, who has professional training and experience in threading and natural hair removal techniques. Our work follows professional hygiene standards and industry practices to ensure safe and high-quality service. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What was the last service I booked at your salon?

No, the chatbot cannot check or access your previous appointment history. For any appointment-related questions, please call or WhatsApp us at 804-512-2835, and we’ll be happy to assist you.

Do you provide patch testing before facial treatments?

We do not offer facial treatments. However, we can provide a patch test if needed for waxing or other hair removal services to ensure the product is suitable for your skin. For any further questions, please call or WhatsApp us at 804-512-2835, and we’ll be happy to assist you.

What is the maximum number of services a customer can book in one appointment?

There is no limit to the number of services you can book in one appointment. We will do our best to accommodate your requested services based on availability and timing. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the total cost for full face threading including tax?

We don’t have a standard pricing menu because our services are personalized. Each individual’s needs are unique, and the service is performed accordingly. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

Do you provide discount packages for regular customers?

We do not currently offer a standard student discount. However, if you come as a group, we may be able to check and offer something. We also occasionally provide special offers during our wax workshops. For more details, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the cheapest service offered at Shortpump Threading?

The cheapest service we offer is eyebrow threading. However, we recommend contacting us directly to inquire about specific prices based on your individual needs. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the most expensive beauty service in your salon?

The most expensive services in our salon typically include full-body waxing and Brazilian waxing. These services are highly personalized and depend on the individual’s needs. For detailed pricing or to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Is there a service charge if I pay by credit card?

There is no additional service charge if you choose to pay by credit card. For any further payment-related questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you offer special pricing for group bookings?

We do offer special pricing for group bookings, depending on the services requested and the size of the group. Please contact us at 804-512-2835 to discuss your group booking and any available discounts. We’re happy to assist you!

What products are used to disinfect the skin before threading?

Before threading, we cleanse the skin using gentle antiseptic and skin-friendly cleansing products to ensure proper hygiene and comfort. We focus on maintaining clean and hygienic practices while using minimal, skin-friendly products. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the average number of customers served daily at Shortpump Threading?

The number of customers served each day can vary depending on the services booked and appointment duration. As a personalized studio, we focus on quality and individualized care rather than a fixed number of clients. For appointment availability, please call or WhatsApp 804-512-2835. We’re happy to assist you!

What is the average waiting time during peak hours?

We try to keep waiting times minimal by scheduling services primarily by appointment. During peak hours, there may be a short wait, but we do our best to stay on schedule. For faster service, we recommend booking an appointment in advance. Please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you offer a monthly subscription for unlimited eyebrow threading?

No, we do not offer a monthly subscription for unlimited eyebrow threading. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the price of the premium membership plan?

No, we do not offer a premium membership plan. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

How can I cancel my subscription plan?

No, we do not offer a subscription plan. For any appointment-related questions or cancellation requests, please call or WhatsApp us at 804-512-2835, and we’ll be happy to assist you.

Is Shortpump Threading licensed by the state cosmetology board?

Yes, Shortpump Threading is licensed by the state cosmetology board. We follow all the necessary legal requirements to ensure safe and professional services. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Can you show the legal terms customers agree to before service?

There are no specific legal terms that customers are required to review before the service. We follow standard salon policies and professional practices. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the privacy policy for storing customer data?

We respect your privacy. Any customer information collected for appointments or communication is kept private and secure and is not sold or shared with any third parties. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What are the nearest parking spots to Shortpump Threading?

Yes, parking is available near our salon. We are located at 4300 Pouncey Tract Rd, Suite H-16, Glen Allen, VA, inside the Sola Salons building, where free parking is available for visitors. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

If I want eyebrow threading, upper lip threading, and facial, how long will everything take including waiting time?

Eyebrow threading and upper lip threading together typically take about 10–15 minutes. If you plan on a facial, the time may vary depending on the service you select, but the total time, including waiting time, is usually around 30–45 minutes. We try to keep waiting time minimal by scheduling services primarily by appointment. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the average spending per customer visit?

The amount a customer spends per visit can vary depending on the services selected and individual needs, so there is no fixed average. If you have any questions about services or pricing, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Which service has the lowest demand?

There isn’t a specific service with the lowest demand, as customer needs vary. However, sugaring and male Brazilian waxing are among our most requested services, as there are very few places offering these services in Richmond, VA. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the average service duration per customer?

The average service duration varies depending on the service selected. Most appointments typically take about 10–30 minutes, depending on individual needs and the areas being treated. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the earliest available slot tomorrow morning?

For any appointment-related inquiries, including the earliest availability, please call or WhatsApp us at 804-512-2835. Our team will be happy to assist you with scheduling.

What is the latest time I can cancel without penalty?

If you need to cancel an appointment, we recommend doing so at least 24 hours in advance to avoid cancellation fees. For any questions or to cancel an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

How much do you charge for upper lip threading?

We don’t have a standard pricing menu because our services are personalized. Each individual’s needs are unique, and the service is performed accordingly. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

Do prices change during weekends?

No, our prices remain the same on weekdays and weekends. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What are your prices?

We don’t have a standard pricing menu because our services are personalized. Each individual’s needs are unique, and the service is performed accordingly. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

What's your service menu?

Our Service Menu includes:

  • Eyebrow Threading and Tinting (Men and Women)
  • Full Body Waxing (Men and Women)
  • Brazilian and Bikini Waxing
  • Prenatal Waxing
  • Natural Sugaring (Men and Women)
  • Advanced Waxing Workshops


Body Waxing Services Include:

  • Full Arms / Half Arms
  • Full Legs / Half Legs
  • Underarms
  • Back
  • Chest
  • Stomach
  • Shoulders
  • Neck
  • Face Waxing (excluding facial treatments)


If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Is waxing done by a female or male waxer?

All waxing is done by a female waxer, by our founder Ms. Mariam Ladhani. If you tell me what service you’re looking for, I’ll make sure you’re booked comfortably. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the exact price of eyebrow threading in your Shortpump location?

We don’t have a standard pricing menu because our services are personalized. Each individual’s needs are unique, and the service is performed accordingly. If you have any questions or would like to book an appointment, please call or WhatsApp us at +1 804-512-2835. We’re happy to assist you!

How many appointments are already booked today?

For appointment availability, including how many are booked today, please call or WhatsApp us at 804-512-2835. Our team will be happy to assist you.

Which of those services is the most expensive?

The most expensive services in our salon typically include full-body waxing and Brazilian waxing. These services are highly personalized and depend on the individual’s needs. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Which thread brand or material do your technicians use?

Our technicians use high-quality cotton threading thread, which is gentle on the skin and hygienic, ensuring precise and effective hair removal. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you provide organic facial treatments at Shortpump Threading?

We do not offer organic facial treatments, but we provide a range of holistic hair removal services, including natural sugaring and chemical-free waxing techniques. If you have any questions, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What skin products do you use after threading?

After threading, we use natural and skin-friendly products like aloe vera gel or calming creams to help soothe and reduce any redness. These products are selected to be gentle on your skin. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

How long does a full face threading session take at your salon?

A full face threading session typically takes about 15–25 minutes, depending on individual hair growth and specific needs. Our services are personalized, so the time may vary to ensure the best results for each client. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

Do you provide skin consultation before facial treatments?

While we do not offer facial treatments, we are happy to provide consultations for any other services to ensure your needs are met. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!

What is the earliest appointment available tomorrow at Shortpump Threading?

For the earliest available appointment tomorrow, please call or WhatsApp us at 804-512-2835. Our team will be happy to assist you with scheduling.

Can I choose a specific technician when booking?

Yes, you can request Ms. Mariam Ladhani for your appointment as she is the sole technician at Shortpump Threading. If you have any questions or would like to book an appointment, please call or WhatsApp us at 804-512-2835. We’re happy to assist you!